Iris effect not working on Windows

• On Windows 8 and Windows 10 we switched Iris to use High-level API by default however
  • High-level API doesn’t work
    • Without Aero enabled on Windows 7 and Windows 8
    • With Windows 7 Basic mode
    • Any other Ease of Access mode
    • When settings are changed to a 16-bit color mode or 256 color mode

Possible solutions

• If you can enable Aero
• Switch to Low-level API
• If this doesn’t work try to switch to High-level API
• If you don’t have video card drivers, install a video card drivers

Other solutions

• Please give us more info about your system and we will test
  • https://iristech.co/faq/how-to-report-a-problem-or-bug/
• Send us the E-mail you used for the purchase and we can refund you 🙂
  • Steps to Get a Refund

Answers also

• I am having trouble with getting started with Iris and it will expire
• I tested to see if it is working properly, using the 3 tips or tests that came with the installation, and it indicates that it is not functioning properly
• So, in the test, the screen never goes to red or yellow or orange. How do I set the monitor to maximum
• Hi. My Iris app is not working properly. I cannot make adjustments to the colours. Could you please help