Comments on: Manage monitors page

By: Valentina Aleksandrova

Valentina Aleksandrova — Thu, 07 Nov 2019 14:11:33 +0000

In reply to Noemi Ceapa. Hi Noemi, This could be due to the particular difference in displays of your different monitors

By: Noemi Ceapa

Noemi Ceapa — Mon, 04 Nov 2019 16:58:38 +0000

Hi,
I’m wondering why I can never achieve the same colour/effect on both my screens…?
On “manage monitors” both screens are ticked, and “screen effects” are off
Thanks

By: Valentina Aleksandrova

Valentina Aleksandrova — Wed, 07 Aug 2019 08:39:53 +0000

In reply to Chris Moffett.

Hi Chris,
Go to Advanced view -> Settings menu -> uncheck use low-level color API
Let me know if the problem continues or if you need anything else at contact@iristech.co

By: Chris Moffett

Chris Moffett — Tue, 06 Aug 2019 17:39:28 +0000

Hi, I have a Macbook Air, connected to a Dell P2719HC monitor via an HDMI to Mini Display Port cable.
Iris is not working on the external monitor. I’ve tried Per Monitor Settings both On and Off. If I try to change setting on an individual monitor, only the laptop screen changes, and both Monitor 1 & 2 seem to adjust the laptop. How can I get Iris to work on the external Dell?

By: Rausth

Rausth — Thu, 06 Jun 2019 00:19:56 +0000

In reply to Iris (Team Member). I'm having problems just when I activate the iris only in the second monitor, any mode, when It active the monitor blinks from time to time.

By: Iris (Team Member)

Iris (Team Member) — Wed, 05 Jun 2019 08:59:21 +0000

In reply to Rausth.

Hi Rausth,
As I understand you’re having problems with using the different types (i.e health, sleep, reading, etc) for different screens, yes?
Or are you having trouble with the brightness and blue light in advanced settings? Because those two are the only settings right now that can be used on different screens
We’re working on introducing more features for two screens in new versions of Iris 🙂

Valentina
Customer Communications Manager and Lead Marketing Specialist
Iris Technologies Ltd.

By: Rausth

Rausth — Thu, 30 May 2019 14:19:10 +0000

In reply to Iris (Team Member). I have problems with this setting, I'm tryin' to use the Iris only with the external monitor, but when I disable it in the main display it doesn't. So I can only do it proper with the external display. Is it a problem or something I'm doing wrong?

By: Iris (Team Member)

Iris (Team Member) — Thu, 30 May 2019 09:26:58 +0000

In reply to Rausth.

Hi Rausth,
At the moment you can only adjust the brightness and blue light settings for each screen individually
We’re currently working to bring you different types for different screens
We’ll notify you as soon as it’s ready 🙂

Valentina
Customer Communications Manager and Lead Marketing Specialist
Iris Technologies Ltd.

By: Rausth

Rausth — Wed, 29 May 2019 21:47:29 +0000

Can you make it to use different settings to each monitor? i.e I use the health setting on the main monitor(the built-in Retina display) and the reading mode on the external monitor.