• Paste your problem and Debug info into the #👾-get-help-with-debug-info channel into the Discord server
• You can find the Discord server from the https://iristech.co/support/ page

How to get the Debug info

Video tutorial to get the Debug info

The post Get help with Debug info appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

• In the newest version of macOS, they changed something and Iris looks like this
  • 
• The workaround is
  • Enable Color Schemes from Features
  • From Color Schemes set leading color to Blue
• 
• 
• 
• 
• 

Answers also

• Hello! I just installed Iris on my new Mac. I bought the app for my windows previously. The app seems to work very differently on my Mac, the screen tends to turn green/blueish instead of red like previously. Is this an update or is the app not functioning properly?
• I updated my M1 2020 MacBook Pro to the latest software update and now my screen won’t go red anymore on any setting, it goes green instead. I have the latest Iris 1.2.0 MacOS installed which was working fine before the software update. Anyone else have this issue?
• I am using Monterey. It’s all green.
• Does Iris work with Monterey? Everything is green.
• Hello. I have a paid license. I moved to a new Macbook Pro. When using Iris the screen now has a green tint (instead of pink/red, on my previous Mac).
• Hi. I was using Iris on a macbook 2012 (intel) and it worked great, but now that I’ve switched to a macbook M1, the color temperature is all off and the screen turns green when I use the exact same configuration I used to use on my old mac. Is there a fix for this? Can you help me, please?
• No, Iris only works on the second screen and I have to use the color scheme: blue method mentioned above for the liquid retina display to get rid of the green screen.
• Yeah, I have the green screen problem with the liquid retina display on MacOS Monterey 12.0.1. The green screen problem doesn’t affect external monitors, just the retina display.
• Any suggestions? My Iris Mini only changes the color temperatures to green. I’m on an m1 macbook pro
• Hey guys, did cntrl+f but couldn’t find answer to this. My screen turns green when i’m in Full Screen and there is no mouse activity. I played with the software mouse settings and low level color API setting. None seem to make it work. Sucks because I can’t go full screen on movies and stuff. It’s only video i think, because internet browsers are fine on full screen. What do?
• Hi there – I’m using Iris on a new Macbook Pro 2021 and its making the display skew green! Anyone kn Hi there – I’m using Iris on a new Macbook Pro 2021 and its making the display skew green! Anyone know why this is happening? Thanks!
• My sleep setting on my new macbook pro (2021) is GREEN – can’t seem get the red screen
• Hello, does Iris work on M1 MacBooks? I have green color instead of orange tried it with flux, the same issue – https://forum.justgetflux.com/topic/8029/macbook-pro-with-m1-pro/9

The post Fixing Iris Green screen on macOS appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

Answers also

• hello – is this something that can be fixed? When I let my mac sleep and then wake it up, Iris doesn’t kick in for 5-10 seconds. In the meantime, I am blinded by the light! Thanks for your help
• Hi all – when my mac wakes from sleep iris-micro resets and I have to rerun it. Is there a workaround for this so the settings persist
• I didn’t have the force quit problem. But yeah the sleep and awoke bug makes Iris unusable.
• I have a bug on the M1 Macbook pro. every time when it comes back from sleep, it applies the Iris setting again so the screen gets darker and darker every time it comes back from sleep. Is anyone experiencing that?
• iris should not be working on my external display connected to macbook pro via USB, and all the mentioned cases sound like it does not activate at all on the external monitor — however, it seems to be working for me except for a consistent 5 second lag in activating upon wake from sleep and connecting/disconnecting the macbook from the external monitor — does this lag issue fall under the scope of what’s described in that link? If so, does that mean vga/hdmi/airplay cable would fix it?
• hello – is this something that can be fixed? When I let my mac sleep and then wake it up, Iris doesn’t kick in for 5-10 seconds. In the meantime I am blinded by the light! Thanks for your help.
• Hi all – when my mac wakes from sleep iris-micro resets and I have to rerun it. Is there a workaround for this so the settings persist?

The post Iris not working immediately after Unlock appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

Answers also

• Does anyone have the issue of the app being “huge” where the DPI (scale and layout) of windows makes the window large

The post App is too Big on the screen appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

Answers also

• Hi – I´m trying to install Iris on a new laptop in a corporate environment, however when I download Iris, Cisco AMP software quarantine´s the executable. Any idea what it might be detecting which makes it think that Iris contains malicous content? Thanks

E-mail answer

• We have written to most antivirus companies and Iris is whitelisted
• If some antivirus program detects Iris as virus write to them that it’s false positive
• You can check Iris with VirusTotal to see that it’s not a virus
• The detection happens sometimes because it is using low-level Windows APIs

The post Why Iris is detected as Virus appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

• Use Iris or similar software for blue light reduction and brightness without flicker
• Don’t use eye drops
  • They are addicting and your eyes stop to produce moisturizing tears
• Get prescription glasses
  • They help for eye relaxation when looking at close distance objects
  • The human eyes are made for looking at distance objects so a pair of glasses with small diopter is always helpful when working in front of the computer
• Place your monitor so you look down on it and your eyes are more closed
  • The more closed the eyes the less eye pain and dry eyes you will get because you blink more and your eyes are more moistured
• Place your monitor so the window in the room is left or right to you
  • This way you avoid double image and reflections on your monitor
• Get a monitor with matte coating instead of a glossy monitor
  • Or get a matte sheet to place on your glossy monitor
  • Matte coating diffuses the light and you don’t see double image and reflections on your monitor
• Match your room lighting to the light emitted from the monitor
  • Your monitor should look like a book not like a light source
  • As a general rule, always keep the lights on when you work in front of the monitor
  • This helps to keep your eyes more relaxed when the screen colors change too much from dark to bright
• Take some rests from time to time
  • And look at distant objects
  • This helps with eye relaxation again
• Yawn more
  • Yawning is the best way to produce more tears and it’s contagious

After 1-2 weeks all your eye problems should be fixed 🙂

More about the subject

• All articles on our website
  • https://iristech.co/website-categories/
• Our YouTube channel
  • https://www.youtube.com/channel/UCwP_fVYN70MgZcIOBzKUD8A/
• Iris Mastery series
  • https://www.youtube.com/playlist?list=PLYgsC6pUhQFrODXSqKhG2dlbbze6y5_m8

The post Tips for Healthy Eyes – Eye pain, Eye strain, Dry eyes recommendations appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

Answers also

• Iris effect is of no real productive, the problem still persist of drying of eyes
• How do I know if Iris effect works

The post How do I know if Iris is working appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

Answers also

• Iris doesn’t work with fullscreen games
• How to get Iris to work with fullscreen games
• Is there any way to use Iris in full-screen apps like Minecraft fullscreen? Because when I go in fullscreen on Minecraft iris don’t filter out
• Iris stops working when I load up a full screen game, how do I fix this
• Hello! Just bought the Pro version of the Iris and I really like it. The problem is that I usually spend my time on the computer playing video games. Is there a way that I keep Iris active while I play the game and not only on the desktop

E-mail answer

• If Iris doesn’t work with a fullscreen game you have 2 options
  • Try to switch between high and low-level color API
  • Make the game in Windowed mode
• Full FAQ about this here
  • https://iristech.co/faq/iris-and-fullscreen-games/

The post Iris and Fullscreen Games appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

Answers also

• I am working on linux ubuntu whenever i start iris it indeed affects the color of my screen however im not getting any menu, nor iris icon on the menu bar.. is there any way u can help me out fixing it
• Hello! I don’t know if this channel is still active but I want to buy Iris, except the test version is extremely broken on Linux. Iris mini works fine so far though, so: 1) Is the software still maintained for Linux? Or am I going to buy something that may or may not work at the next system upgrade? 2) Why isn’t there the reading mode on the Iris Pro for Linux? Is it a technical issue?

The post Iris for Linux problems appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

• You need to switch to the Low-level API
  • 
  • https://www.youtube.com/watch?v=rZJr2befzGc
  • https://iristech.co/faq/iris-effect-not-working-on-windows/
• How it works
  • Low-level API doesn’t affect screenshots and Iris continues to  works all the time

Answers also

• Hi! I’m trying to take screencaps while Iris is on but they come out with the Iris filter. Is there a fix
• Преди да преинсталирам Windows нямах проблем с цветовете при Print Screen и пускането на изображението в Photoshop, а сега имам и не се покават реалните цветове на копираното
• Hi, i just subscribed to Iris to test it out. One inconvenience i find is that my screenshots are affected by Iris. Is it possible to not affect the screenshots when i use Iris? So what i’ve been doing is pausing Iris, while enduring for the moment, and quickly taking the screenshot
• When Iris is on the Windows Snipping Tool gives a dark red background. When Iris is off it still gives a light red or pink or orange background. How do I get rid of it? There should be no tint. The background should be white. Any ideas? Thank you.
• I’m thinking of buying the product but having a major issue Whenever I do screenshots it turns my screen redish I’m not even sure the product works under normal use, I like how it look when I take screenshot but it’d need it the complete other way arround. Normal when I screenshot and redish when I use it I’m using Greenshot selection. Can anyone try taking a screenshot with greenshot and report if it does the same. It’s a windows app
• Windows 10 version: When using Snagit (Screen Capture software) it will actually capture the current color setting of Iris Pro. Here are some screenshots that I took of a VMWare container first with Iris, second with Iris Paused
• Hello I’m a Pro User from China. When I press QQ screenshot function(alt+c) the picture which QQ cut becomes a little yellow can I avoid this
• I folks, I started using IRIS because it was the only solution that supported two screens! Since then, I am very happy with it. Just wanted to this constructive feedback to improve the product: I do a lot of screenshots during my work. With IRIS activated, the screenshot looks yellow and pretty ugly to sent to someone. So everytime I want to take a screenshot I have to pause IRIS, which can get pretty annoying. IF there would be a way to “automatically” pause IRIS, every time I open Windows “Snipping Tool” – That would be much of a relief. Best, Julius
• Hi, does anybody know if there is a way to screenshot without having the orange tint come through? I’ve tried enabling low-level API but since i have a dual monitor/laptop docking station that disables Iris.
• When I take a screenshot, it gets yellowish and darker because of Iris, how can I fix it?
• Hi, I was wondering if there’s some way to avoid the Iris overlay from being picked up in a screen recording and other such applications. I remember it never being an issue when I had an older version a while ago. My current version is v1.2.0, I believe. Thanks!
• hi daniel, is there any plans or options to get screen recording software to bypass iris so videos aren’t dark and red? Without having to stop iris and be blasted in the face with brightness
• Hi. Does anyone experience issues when using the snipping tool or screen shot where the captured image is given an orange hue when using iris? I have to “pause” iris to take screenshots to keep it from happening.

E-mail answer

• You can fix this by switching to the Low-level API
  • https://iristech.co/faq/ignore-iris-effect-when-taking-screenshots/

The post Ignore Iris effect when taking screenshots appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

Answers also

• I’ve uninstalled Iris on one of my laptops but I can’t get the colours to revert back to the original laptop setting. How do I bring my laptop back to it’s original colour/light settings

The post After Iris uninstall how to bring back original color and light settings appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

The post TODO appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

Possible solutions

• If you can enable Aero
• Switch to Low-level API
• If this doesn’t work try to switch to High-level API
• If you don’t have video card drivers, install a video card drivers

Other solutions

• Please give us more info about your system and we will test
  • https://iristech.co/faq/how-to-report-a-problem-or-bug/
• Send us the E-mail you used for the purchase and we can refund you 🙂
  • Steps to Get a Refund

Answers also

• I am having trouble with getting started with Iris and it will expire
• I tested to see if it is working properly, using the 3 tips or tests that came with the installation, and it indicates that it is not functioning properly
• So, in the test, the screen never goes to red or yellow or orange. How do I set the monitor to maximum
• Hi. My Iris app is not working properly. I cannot make adjustments to the colours. Could you please help

The post Iris effect not working on Windows appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

Answers also

• Iris doesn’t work, please help
• help asap
• I have a problem with Iris
• hi, is it possible that my iris pro has a bug? i’ve had pro15 for a long time, but sometimes the colors don’t makes sense, they change randomly and when i turn my computer off and on again, the app seems to have trouble reestablishing itself… thanks

E-mail answer

• I want to help but don’t know how to do this
• Can you send me more info by following the steps here
  • https://iristech.co/faq/how-to-report-a-problem-or-bug/

The post How to report a Problem or Bug appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

The goal of this page is to help you tweak the contrast and saturation while you lower the blue light emitted from the device

Possible Solutions

• They work only on Windows
• On macOS, there is no Saturation and Screen effects pages

Using MAX Saturation

• One possible solution to lower the blue light and make the letters more visible is to increase the Saturation
  • This works only on Windows
  • On macOS and Linux you can just increase the value of the Blue light to increase the contrast

To do this

1. Open Iris

   • 

2. Go to Advanced settings

   • 

   • 
3. Scroll to Saturation and open the section

   • 

4. Enable the use of custom saturation by switching the Saturation checkbox to ON
   • 
   • 
5. Move the saturation slider to the biggest possible value
   • 
   • 
6. This may make the text more visible while the Blue light is still lowered 🙂

The results of MAX Saturation

• This is how texts look WITHOUT the use of MAX Saturation
  • 
• This is how texts look WITH the use of MAX Saturation

  • 

  • 

It’s a small difference but maybe it will help 🙂

Using MAX Brightness

• Aside from that decreasing the Blue light decreases contrast
• Decreasing the Brightness will also decrease the contrast
• Thus another way to increase the visibility of the text is to actually increase the Brightness and decrease the Blue light more to get a similar luminance

To do this

1. Open Iris

   • 

2. Go to Advanced settings

   • 

   • 
3. Scroll to Brightness and open the section

   • 

4. From here you can increase the Brightness to the maximum and then lower the Blue light more

   • 

Using Daltonism color effects

• Same as the other solutions you can try to combine Blue light reduction with the Daltonism color effects

To do this

1. Open Iris

   • 

2. Go to Advanced settings

   • 

   • 
3. Scroll to Screen effects and open the section

   • 

4. From here you can try the different Daltonism effects

   • 

   • (This will work only on Windows)

The post Increasing the visibility of the text when Iris is working appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

And it shouldn’t use too much CPU.

Some solutions

Here are some things you can try to fix Iris if it’s slowing your PC.

• Switch to Low-level API
  • (This may work only on Windows)
  • By default on Windows Iris is using High-level API. Low-level API uses the video card to change the colors and works faster
• Make sure you have enough RAM
  • Quit programs like Chrome which use a lot of RAM
• Try Iris mini
  • Iris mini is similar to Iris but doesn’t have UI, uses less CPU and RAM and works faster

Advanced solutions

• Try the update interval hidden feature
  • By default, Iris updates every 10 seconds
  • You can change this to 20 or more
  • Be careful because this option works with milliseconds!
    • 20 is 20 milliseconds not 20 seconds
    • to set it to 20 seconds you need to write 20000
  • Here is a button that will fix Iris if you do something bad or just reset settings to default
    • Set iris update interval to 10000

Other solutions

• Please give us more info about your system and we will test
• Send us the E-mail you used for the purchase and we can refund you 🙂
  • Steps to Get a Refund

The post Iris is slowing my PC appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

• Goes ON and OFF every several seconds
• Flickers between orange and bright
• Goes orange then a couple of seconds blue then orange again

What is the cause?

Here are several things which may cause this and ways to fix this

Conflicting programs

Remove all conflicting programs if you have any from your PC or Quit them. Examples of conflicting programs are:

• Other blue light filtering software
• Softwares for display calibration
• Integrated blue light filtering or brightness adjusting features

Some programs which conflict with Iris are:

• f.lux, Night Light, Night Shift, RedShift, Lightbulb, CareUEyes, Iris mini, Iris micro

If you have conflicting program quit it or remove it.

Other examples of conflicting programs are

• The video card software sometimes also tries to change the gamma and the colors
• On Windows, you can try switching between High and Low-level color API
• Quit software for tweaking the video card or software from the video card vendors

Automatic Brightness

This happens a lot on macOS. If your monitor or laptop has an automatic brightness feature try to disable it and see if Iris will still flash.

Low-level API

• You can try switching to High-level API (Works only on Windows)
  • https://iristech.co/iris-effect-not-working-on-windows/
• Try updating your video card drivers

Other solutions

• Please give us more info about your system and we will test
• Send us the E-mail you used for the purchase and we can refund you 🙂
  • Steps to Get a Refund

Video Tutorial

My monitor is blinking between the Iris setting and the regular blue light of my monitor? (Nov 4, 2019)

• You can check if you are running two versions of Iris (or another similar program) at the same time.
• They may conflict with each other and this may be the cause of this problem.
• If that’s not the case, you can try enabling the high-level API.

Answers also

• It just flashes a few times
• Iris goes ON and OFF
• Iris goes dark then bright
• Iris goes bright then dark
• Iris goes orange then bright
• Iris goes yellow then bright
• Won’t stop changing colors
• Changing the filter on and off
• I am experiencing bright flickers intermittently
• It does seem to blink to a blue light screen every so often, is this normal
• I just downloaded Iris. I’m using “overlay.” I’m wondering why is there a change in the lighting like every few seconds? Is that what it’s supposed to do? It goes dim, then less dim
• HELP. I just downloaded IRIS and my screen light is now going lighter and darker every few seconds and I can’t stop it. I tried to delete the program, but it’s still doing it. I can’t find anyone to call. Can I get some help to stop this from happening
• the intensity of light and the color is changing every 2-3 seconds
• As soon as I downloaded Iris for my PC, the first night it worked pretty well for my two-monitor setup. I have a Lenovo 710 windows 10 PC laptop and a large AOC screen as my second monitor. In any case, my computer immediately began to slow down after download, but things were working well enough for internet browsing. I got a lot of flickering between settings throughout the next day on both of my screens. Eventually, my second monitor began blinking and going black and the “extend” projection began glitching and only displayed a 1/3 of my work at a 25% scale on my second monitor. Hardly anything began working on my computer. It made me feel sick. I have never had problems with my computer like this before and every driver possible is up to date. I uninstalled Iris immediately
• My screen flashes with Iris on so I can’t use it. Any ideas of how to get rid of the flickering on a Mac computer
• My screen is still flashing like it. how do i make my iris start so that it no longer is flashing back and forth
• Great program and i just downloaded for my macbook. Unfortunately, the screen is slightly “flashing” on and off every seven seconds (middle of day mode – it will flash like it is trying to adjust color but then return to like if it is not on). Is this compatible with Macs
• So i just downloaded and paid for iris and it just flashes on and off. Anyone know why?
• My Mac mini desktop computer screen flickers when iris is on. Is there a fix for this
• Hi guys running iris on a mac os and it worked great for a good while but now the program will not work. it either constantly flashes or is going back and forth to normal every 5 seconds or so
• have just downloaded fre trial of Iris and my screen just flicks constantly from bright blue light screen to orange screen, Have tried it on automatic or manual. set on Health but keeps also setting itself to custom. am on an old macbook with mojave
• The filter on my MacBook screen keeps flicking off and on I’m using an app called Monitor Control to control screen brightness on the Macbook and external monitor which I thought could be causing the issue. I quit that but the flickering remains. Perhaps the issue is due to ScreenFocus which dims the laptop screen when the mouse isn’t on it. I’ll test it out. edit: ScreenFocus isn’t the cause
• However, now it is flashing every few seconds! What is that and how do I fix it please?
• I have a question about the Iris, it is flashing a lot while I work. I would like to send a video about it, where can I send it to Iris support?
• does anyone else have an issue with the screen flashing back to normal brightness/blue light when alt+tabbing or opening the start menu? i’m learning coding so i switch through apps quite a bit. it’s quite painful having my eyes adapt to the filter and then being hit by max brightness cuz i alt+tabbed
• I installed the latest version of IOS Catalina and I’m still getting blue light flashing frequently. Please advise.
• Geriq07 Feb 24, 2020 23:25 Subject: Iris feedback Message Body: Hi there, I am wondering about the settings for my iris…the colors seem to be flickering every 10-20 seconds from a greyscale with a bluish hew.. to a pinkish/grey hew…is this normal? I am on the “reading” setting, and have just the intro free trial iris download on a mac mini 10.10.5 Thank you…I already like it!! Was using f.lux before. this seems better ALSO,,,I notice sometimes the edges of the screen are darker, is this normal also? Geri
• so my eyes have been HATING the monitor on my iMac Pro for the last few months, and stumbled across IRIS as a potential option to test for the PWM dimming factor… installed the demo. but the damn thing keeps flickering brightness up and down every few seconds. “automatically adjust brightness” setting on the mac is turned OFF so I’ve narrowed it down to the app. so… why isn’t this working properly and how am I supposed supposed to get this working CONSISTENTLY so I can actually test the product? please advise 2022.04.16
• hello! I just wanted to confirm whether the app, when it’s working correctly, should be making my computer screen (not monitor) flicker? My main concern is eyestrain (my sleep is great :)). Also, do you have a recommendation for which screen protector brand to purchase from? (I did read the article comparing glasses to screen protectors to software). What is your opinion on device EMF radiation? Lastly, if there are any recos for contact lenses that are best for long-term occular health and performance I am all ears! 2022.04.18
• Hi there. GReat software!! changed my life. I am getting a couple of issues I would love to resolve however. My wife’s laptop screen has started to flicker. Only a few times a day, it flickers once. It goes black and then normal in a fraction of a second. Has anyone encountered that problem with Iris beofre? It could be that Iris is not the cause but it is correlated to the moment she started using iris… Second problem on my laptop: I activated the simple font, and accepted the changes (to the registry I assume?) now it seems that all font remain simple fonts and it does not seem possible to revert back…! Is this the case? can I revert to the way the font used to be before activating fonts with iris? Many thanks. 2022.04.18
• Hi Daniel, We tried uninstalling Iris but the screen still flickers. Is it possible that a change int he registry has made this happen? What about my Fonts problem? Am I able to revert back 2022.04.18
• Please understand that I am using a translator with my short English skills. When I use a program, the screen keeps flickering. When I delete the program, the flickering disappeared. The monitor is s28ag800. I even paid 2022.04.29

E-mail answer

• The most common cause of this is a conflicting program. You can see possible solutions here
• https://iristech.co/faq/fix-iris-flashing/
• One sentence fix: Quit or delete conflicting programs, on Windows try High-level color API, on macOS disable Automatic brightness

The post Fix Iris Flashing appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

• Try to enable Aero
  • Iris High-level API is using Aero to make the screen effect
• Switch to Iris Low-level API
  • If the above doesn’t work try to switch Iris to Low-level API

Here is a video how you can switch Iris to Low-level API:

Other solutions

• Please give us more info about your system and we will test
• Send us the E-mail you used for the purchase and we can refund you 🙂
  • Steps to Get a Refund

The post How to fix Iris not working on Windows 7 appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.