Answers also

• I have created a dual-boot machine and need a new activation code for the new booting part. I already paid for a license and it’s the same computer.

The post Licensing on dual-boot machine appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

Answers also

• Hi! I have got an issue, I have had iris in the past on my computer and was really happy with it. Recently I have reinstalled my pc, and later found my activation key in a backup file. I went to the iris website and clicked the move to new computer, however it just deleted the key and I can’t use it now because it was a giveaway key (version 0.9.3) I still have the key though, is there any chance of getting the pro version back?

The post Getting giveaway code back after changing PC appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

Answers also

•  I used an old email address to purchase that I no longer have access to

The post No access to my old E-mail that I used for the purchase appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

Answers also

• Hi, I purchased the “lifelong” version of Iris for $ on January 14, 2020. However, my version lasted for a short time, and then I received a message that it had expired. I paid with a PayPal account. Please check your records and send me the version that I paid for
• Hi Daniel, I just purchased Iris. After downloading Iris multiple times, it still shows me only an expired version and I have been unable to use it. Can you help? Thanks! -Elizabeth It was so easy to install/use the free version; why is the version I purchased such a mystery? Would appreciate some tips to be able to start using Iris. Thanks. – Elizabeth
• I purchased a license, was able to use it for a week, and now I can’t regain access
• I purchased Iris for $ USD on Jan 13th 2022, a few months ago, and now Iris won’t work and says “Expired”. How do I fix this?
• O Öste Feb 26, 2020 08:50 Hello, I goy an iris license a year ago or so and it was working fine until this afternoon. It just showed me a notification that my account has expired. And now weirdly when I go into log into the iris.co website it says my account doesn’t exist??

E-mail answer

• Sorry about this. Your Windows, macOS or Linux updated in the background and the unique identifier of your PC has changed
• Here is a guide on how you can fix this
  • https://iristech.co/faq/iris-suddenly-expired/
• Or you can go directly to the User Panel. Here is a tutorial about how you can do this 🙂
  • https://iristech.co/faq/moving-licenses/

The post Iris suddenly expired appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

Answers also

• I don’t see any way to invoke the program
• I didn’t receive a license number with the purchase
• I purchased Iris a couple years ago and have purchased a new computer and would like to carry my license over to the new machine. However, I don’t seem to have a user account as at the time of purchasing I don’t think that had been integrated into the website yet. Let me know what the easiest way to go about obtaining my license is
• I sent a request via discord. Since you seem to respond better on Facebook, I will bring the problem here. I have Iris Software that I paid for, but I did not save the activation code and it is not showing up in my licenses on my profile. Please look up my account and help
• Just now I need to go to the official website to submit my serial number to reset, but my license has not been displayed
• I need to move to another computer and can’t change it
• Hey man, how you going? I had to do a clean reinstall for my Mac Pro and I had Iris Software on my Mac before after purchasing a few years ago. Where would I be able to find a license activation code? Thanks in advance bro…
• I bought a subscription on monday but didn’t get my code, can someone please contact me. It led to a page that said “request failed”
• I had to reset my computer and I want to add Iris back to it. When I login to the Iris user panel, I can’t see my purchases or find my verification codes. I actually have 2 – one computer I pay monthly, and the other I paid the $14.99. Any help is appreciated!
• hi, i got a new computer and don’t have my license info saved. How can i recover it?
• Hi! I bought the license to pro on Jan 31 of this year and put in the code, and it didn’t work. Now the code is gone. How can I access a new code so that the software works. Now I’m paying 1.99 a month to supplement for the care but want to be able to use the pro since i bought it. I went on dispatch and got no response or help. Thanks for your help here! 2022.05.01

E-mail answer

• The code is connected to the E-mail that you used for the purchase
• We don’t have direct access to personal information related to your e-mail, purchases, or code but
• You can see your code by registering into our User Panel
• For Subscriptions it’s in the Subscriptions page in the User Panel not in the License page
• We have a guide for this here 🙂
  • https://iristech.co/faq/how-to-find-my-license/

The post How to find my License appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

If you are not connected at all

• If you are not connected at all to the internet
• You can activate Iris offline
  • Enter the activation code
    • OfflineCode
• To do this
• Open Iris
  • 
• Enter this activation code: OfflineCode
  • 
• If you get an error that
  • No such code exists
    • 
  • This means that you are connected to the internet and you can activate with the activation code that you got after your Iris purchase
  • Enter the code that you got after your Iris purchase
    • 
  • Iris will activate online successfully
    • 
• Otherwise, you will get a “thank you” notification

  • 

• Iris is successfully activated offline
• Make sure that you are always offline
• If you go online you need to activate Iris with the code that you got after your Iris purchase
  • 

If you can connect to the internet

• If you can connect to the internet for a couple of minutes
• Enter the code that you got after your Iris purchase
  • 
  • 
• After successful activation, you can go offline again and Iris will still be activated

Answers also

• I’m at a company where online activation of your software isn’t an option how to activate offline
• Is there any possibility for offline activation
• I recently purchased your Iris software to install on my work computer. My company has restrictions on the computer that blocks your website. I had to download the installer on another computer and transfer it to my work computer – which allowed me to install with no issues. When I go to activity your product with my code, I get an “invalid response” text box. Is this because it cannot connect w/ your site that may be blocked? Is there a workaround?

The post Activating Iris Offline appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

• When you Register into the User Panel you can see all your Trials and Licenses from the menus
• If you don’t some or all of your Trials and Licenses the reason is
  • That you have bought your Iris License with different E-mail
    • By license I mean the activation code
  • The Trial is not connected to your User Panel E-mail
• You can get the Trials and Licenses into your account from the Request Ownership menu

  • 

  • 

  • 

• From here enter your Trial ID or the License code and you will receive a confirmation e-mail to transfer the ownership
  • You will receive the confirmation on the e-mail you used for the purchase, not the e-mail used to login into the User Panel

    • 

    • 

    • 

    • 

  • This is a security measure because somebody else can steal your license without a confirmation otherwise
  • Example
    • You have registered into the User Panel with the e-mail john@gmail.com
      • You want to get your license connected to this account
    • You have paid for Iris from the e-mail john.doe1989@gmail.com
      • You will receive the confirmation to this e-mail
      • After you click the confirmation link the code will go into your profile to john@gmail.com
  • The code is now into your account

    • 

Answers also

• How to Request Ownership of Trial or License
• I don’t see the license in my user panel
• I don’t see the activation code in my profile
• Want to move this CODE license to the new pc, but it’s not on my iris user panel to move
• I have registered on the portal but I cannot see any of the licenses
• Thats the email that gets charged but not the account that has the licenses. I don’t know what the log in for the licenses is
• hi – same situation here as above – To licence a new computer I tried to register at the user panel with my email but the system didn’t recognize my email address. How do I get a new password? or even register again
• could you link this license to my user email
• i want to move my license to new laptop. Went to the Iris Control Panel but it says doesn’t have any license, even when i enter the same, which is working. Could you help here? 2022.05.01

E-mail answer

• You need to get the licenses to this account by going to Request Ownership see this
  • https://iristech.co/faq/how-to-request-ownership-of-trial-or-license/
• If you don’t know your activation codes or the e-mail which you used to buy Iris we also have no way to find them
• But if you know your activation code you will receive the verification e-mail to the inbox of the e-mail account you used for the purchase

The post How to Request Ownership of Trial or License appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

If you, however, change your PC or reinstall Iris with the latest version you will not be able to activate the newest version and a message like this will appear:

“You have already used this code with other version of Iris. Download and use the old version again or buy new activation code”

Downloading older versions

You can download all Iris old versions from:

• https://github.com/danielng01/product-builds/tree/master/Iris
• The numbers after “Iris-” are the version number
• If you don’t know your old version number you can find it from the User Panel
• We also have buttons for direct download in the User Panel but you can also browse from the Github repo with all versions
• You can also search from the Iris Changelog page
  • https://iristech.co/iris-changelog/

Finding your version

• If you don’t know your old version number you can find it from the User Panel

You can see the version next to your activation code

If the code is valid for all versions it will say ALL on the Versions field.

Move your License if it’s used right now

• If it says that your code is Already used right now, click the button Move License to free it for your new PC

Download the version for your code

• When your code is Not used on other PC you can download the right version based on the number and install and activate it again 🙂
• You can do this from
  • https://github.com/danielng01/product-builds/tree/master/Iris
• We also have buttons for direct download in the User Panel but you can also browse from the Github repo with all versions
• You can also search from the Iris Changelog page
  • https://iristech.co/iris-changelog/

What if it says ALL for Version?

• This means that you can download the latest version of Iris from here
  • https://iristech.co/install/
• And that you have lifelong updates for all future versions

Answers also

• How to download old version of Iris
• How to find which version my code was used on
• Where to find older versions
• Where to find an old version
• Where can I find this older version
• Trying to use code CODE. It’s saying I need to download an older version. How do I do that
• I somehow updated my Iris pro and now it doesn’t work, saying I need to download the old version for my activation codes to work. Please advise
• Hello! I bought Iris a couple of years ago. Now my computer updated the version and I can’t use the “pro features”. I also don’t know what version I bought. Only know my code. How can I find out which version it will work on?
• Hi I just had to update my computer and redownloaded Iris…I had purchased a lifetime activation code and now the new 1.2 version of iris is not accepting my old license activation code. It says I need to download the 1.1 version for my Mac and I”m not sure how to do that on the Github page…?
• hi, I bought Iris Pro but changed to a new device, now I can’t manage to redownload it on my new device. I tried to find the correct file from the GitHub page but didnt succeed (I have macOS Catalina)
• hi guys could you help me out with the following issue You have already used this code with other version of Iris. Download and use the old version again or buy new activation code.? I already revoke license via portal
• Love the app. Had to reinstall the app on my computer and running into issues. Says to download an older version, but I am using an older version

E-mail answer

• See this https://iristech.co/faq/finding-older-versions/
• You can find your version from the changelog or in Github
  • https://iristech.co/iris-changelog/
  • https://github.com/danielng01/product-builds/tree/master/iris

The post Finding older versions appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

After you pay you will receive an E-mail with an activation code. Example

You need to enter this code in the app in order to activate it. To do this you can just click the Activate button below the code

If this doesn’t work, see this article:

https://iristech.co/how-to-install-and-activate-iris/

Where we have pictures and videos how you can do this 🙂

Answers also

• I paid but it expired today
• I paid but still trial
• Just purchased paid lifetime license but the icon on my taskbar says it will run out in 6 days and asking me to purchase
• i bought it and keeps asking me pay again
• I paid $49 on Paypal on April 2, 2021 for a lifetiem membership and the app does not recognize me as having pro access. I have macbook.
• Hi Daniel, I just purchased Iris. After downloading Iris multiple times, it still shows me only an expired version and I have been unable to use it. Can you help? Thanks! -Elizabeth It was so easy to install/use the free version; why is the version I purchased such a mystery? Would appreciate some tips to be able to start using Iris. Thanks. – Elizabeth
• I purchased a license, was able to use it for a week, and now I can’t regain access
• Hello! I purchased the lifetime version last week and when I downloaded the program, it says that it expires in 6 days (appears that I have the trial version). How do I access the lifetime version that I paid for?
• Chris Chapman Feb 26, 2020 14:30 Hello, I purchased the Iris pro for 14.99, which says life time duration. However, I am now being told that I am expired from using Iris and to purchase again. Can you please help clear this up? Thanks.

E-mail answer

Thanks for supporting our work 🙂

In the E-mail that you received after the purchase, you have an activation code. You need to enter it into the app or just click the Activate button in the E-mail as shown:

• https://iristech.co/faq/paid-but-still-asking-me-to-purchase/
• https://iristech.co/how-to-install-and-activate-iris/

The post Paid but still asking me to purchase appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

“Code is already used”

“You already used the code on another machine”

You can free your code from the old machine by registering in the User Panel

• From here you can manage all your codes
• Make sure you register with the same E-mail that you used for the purchase

When the Status of the code goes to Not used after you click Move to another PC you can use your code again 🙂

Re-activating Iris

• Re-activating Lifelong without updates codes
  • If you have bought Iris Pro Lifelong without updates make sure that you download the old version
  • You can read everything about the licensing from the Iris Licensing page
  • https://iristech.co/faq/re-activating-lifelong-without-updates-codes/
• Finding older versions
  • If you have bought Lifelong without updates code you need to download the old version
  • You can read everything about the licensing from the Iris Licensing page
  • https://iristech.co/faq/finding-older-versions/
• How to activate Iris
  • https://iristech.co/faq/how-to-activate-iris/
  • https://iristech.co/how-to-install-and-activate-iris/

Moving your License

• https://iristech.co/faq/moving-licenses/

Answers also

• Code is already used
• You already used the code on another machine
• Moving licenses
• I got a new pc and installed Iris, then there was a problem with it and have another one. Getting a message that code CODE is used. Do I need a new code?
• How do I re-activate it on my computer
•  I had purchased Iris Pro and I recently got a new computer. Is there a way that I can transfer my account
• Can I reset the code and allow me to enter the code again
• My older device is broken
• Can I reactivate Iris on a new device
• My hard drive crashed and I need to reinstall Iris on my new one
• My laptop crashed, how to get Iris on the new one
• I’ve purchased a Pro membership but have a new computer
• After installing Iris on the new computer the activation code does not work
• I am only using this one computer, can I be sent an activation code that works
• I need to move the below license to a different computer but did not manage to make it
• I clicked the “Revoke License” button below, and use the code to activate Iris on my new computer, but I got an error message that the code has been used somewhere else
• I had to reinstall Iris again but get the message that “You have already used this code with other version of Iris. Download and use the old version again or buy new activation code.”
• Hi, Whenever I change machine I’m unable to use my license, can I please get a fix for this
• I had to reset my computer & tried to reinstall Iris but the activation code no longer works. The prompt says I need to install the older version but I can’t find where that is on your website
• I have changed the computer, and now it cannot be activated. Could you please help to reset the activation times
• Could you please tell me which version I activated before
•  I have a new computer that doesn’t recognize my Iris account. Tech-wise, how do I go into Iris and tell it that it’s me just with a different computer
• I have the same problem of the subscription being for 2 PCs at the same time
• Trying to use code CODE. It’s saying I need to download an older version. How do I do that
• I would like my subscription to iris to continue, but I have changed the computer and I would like iris to work on this one now. Please can you send me the code to put into my new laptop
• I purchased the Iris Pro. It says lifetime duration. However, it is telling me that it is expired. Could you please help clarify why that is the case and how I can start using it again
• I also tried the revoke license function but it doesn’t seem to be working
• I recently upgraded my work PC that I was using this subscription for.  Is it possible to transfer this license to my new PC
• I had to change laptop,but saved my old data,but now Iris stopped functioning,as it expired
• i have tried to reboot throughout my previous code but to no avail
• Hi, I purchased the “lifelong” version of Iris for x on January 14, 2020. However, my version lasted for a short time, and then I received a message that it had expired. I paid with a PayPal account. Please check your records and send me the version that I paid for
• I’ve been a user of Iris Pro for a few months but a few days ago my computer and email got hacked, I am rebuilding my PC but I can’t find the Iris Pro key
  My mail is stolen and I am unable to get it back
• Hello, I have purchased a new pc.  When I try to use my activation code for Iris it says it has already been used on another machine.  I thought I could transfer the activation code?  How do I use the code to activate Iris on my new PC?  My code is
• I bought iris and installed, but had to reset my hard disk. I dont know how to reinstall again (user name? password? procedure?)…can u halp please
• I got a notification that my iris expired. I thought I had paid for it or is it just for the year
• I have bought 3 activation codes over time & still can’t get it working on my new MacBook Pro. I tried revoking but it still didn’t work
• Hello, I need to move a code between computers but I cannot see my codes in my account. I think I may have moved the codes trying to consolidate accounts but I don’t know what my login is. I’m paying $3.99 for multiple devices. can you let me know what the email is that has access to these codes
• I have Iris on my work computer, am I able to use the same license on my person computer at home? My previous activation code was CODE
• I had to erase my mac hard drive and go back from Catalina to Mohave operating systems because Catalina was not running my Adobe programs well so I am having to reinstall all my applications because after saving in Catalina it will not save anything once you erase your computer. So….can I reinstall your application on my computer
• One of the two PCs with Iris on them has crashed,   I have a new PC and need to know how to use the license from the crashed computer on the new computer
• Dear Iris, I had a lifelong subsciption to Iris but yesterday my computer crashed and the store installed a new harddisk and now the subscription is gone
• I reset my PC OS. All apps has to be reinstalled. When I reinstalled Iris,it was not successful. Thre is a prompt that the activation code is used by others. But I only used it in this laptop. Please tell me what to do
• преинсталирах Windows-a и сега не ми приема кода
• Hi, i just installed Iris on a new computer and it asked me for a new license
• hi, if I lost all the information on my previous PC and had to format the machine, how can I restore my Iris account
• I accidentally deleted my lifetime Iris account. How can I reclaim it
• I lost my lifetime membership apparently , I formatted my PC and imported the settings, but now the version that I have is the trial version that will expire soon does anybody have the same problem
• Why has my license expired I’m still using the same computer
• Hi, I have changed computer and cant find the activation password. what to do
• My employer has changed the computer I use at work while I was away in a vacation and I have lost the app installed. I tried to enter the code in the “Licence” box, but it’s not accepted
• I need to move this from one of my laptops to another.  The question I have is there a way I can tell in the software on which license I am using for this laptop
• i got myself a new Mac and ran again into the problem as last time (see below). May i ask for a valid code for Iris? The version is 1,2 on my old Mac and is the same in the trial version on my new one. The old Mac will be deleted and then sold
• Can you pleaser help? I got a new pc for Xmas I FINALLY added Iris back on tonight but it is stating my code has been used. But that was for my mac. That I no longer use.
  My code was
• However I had to take my computer back to factory settings and delete every thing on it due to a virus , how do I re-instate iris on my computer? I have deleted all emails from when I purchased iris
• hi, I need to format my pc and don’t know how not to lose the software membership, any thoughts
• to desktop but my code doesn’t work
• just upgraded PC and sold my laptop with factory reset windows 10. I want to use the licence that I bought for Iris on this computer now. HOw do I transfer it
• Hi, I had IRIS installed on my previous laptop and deleted it. Now trying to install on my new device and can’t find my license information. How do I go about finding it. I have my transaction ID but not the license number
• I bought Lifelong without updates license for Iris Pro before 15 minutes and have three machines one of them uses Linux the orther two use Windows. The latest version for linux is 0.9.9 but for Windows is 1.2. I never use more than one at a time and want to Iris on all of them. Unfortunatly I use the code first on my linux machine and now I cant activate Iris on my Windows machine
• I see that I can’t install for all users. That’s unfortunate. If I install it for myself, then change to my child’s account, will it take another license, or is it one license per machine? Can it tell that it’s already licensed on that computer?
• hello how to i get iris back on my computer? It was repaired by apple and iris is no longer active
• Thanks for previous reply. I have 2 laptops at home I have paid for lifetime membership can I have iris on my other laptop please ?.
• Hi Daniel, great product it’s saved my career almost! I’m having an issue, I bought a lifetime account years ago but seems I can’t login on my new machine I think the email was It’s working still on my old machine but no way to double check which email But the thing is the above email is in your mailing list from years ago I’m hoping to get it again urgently as I’m very sick with eye strain atm I got a new monitor also which cost me £1500 and I’m so Ill atm I’d appreciate maybe if I can consult with you to help me get better? I’ve not been able to work for a week
• Hi, I just switched computers, can I transfer my previous iris license?
• Hi my machine was reimaged as it had some problems and my iris application was deleted. I reinstalled it and it’s put me on a trial version. How do I go back to my pro version?
• As of a couple days ago, my original installation of Iristech on my original partition has stopped working, and demanding an access code
• Hi. I need help moving my subscription to another computer.
• I had to change harddisk on my mac and Iris does not recognize it. How do I activate my Iris again
• Hi I am about to change over my laptop. What do I need to do to in order to transfer licence to new machine?
• I moved to Linux and now I can’t activate the license with the same key because the Linux version isn’t the same. How do I reactivate on Linux.
• Bought a new computer at a lifetime membership. I was just trying to get the code to transfer it to my new computer and nobody is responding and it’s been quite a while.
• Hey, I am using iris on a laptop and I created another profile on the same device and it doesnt work. Is there a way to make it work on both profiles or at least switch it to the new profile?
• How do I transfer Iris to new Mac
• I paid for the Pro version. I recently changed my motherboard and now I get the message “You have already used this code on another machine”. Does my activation code become obsolete when I change Motherboards?
• закупих си преди месец, има ли как да ползвам на двата си компа приложението? тъй като въведох ключа и не ми даде да го ползвам втори път
• Hello, I am transitioning from a laptop computer to a desktop. How can I transfer my Lifetime Iris to my new computer
• HI Daniel, I paid for lifetime iris and I no longer have access. I erased my MacBook software and redownloaded it. I cannot find the activation code anywhere. Please advise on how to get Iris up and running on my MacBook again.
• I reinstalled windows and cannot activate iris using my code. It tells me that it only works on an older version of iris
• i just reinstalled windows and cant activate my Iris code
• Hi there, I have three computers at home and have purchased Iris at least two times and I believe more. Somehow on my laptop my IRIS got disconnected and when I try to reactivate it I can’t use this old code. Can you take a look at my account with the payments I’ve made and advise me on whether I need to purchase a new one to replace what got de-activated
• Hey Daniel! I bought a lifetime subscription with iris a few years ago. I recently bought a new laptop as my old one broke and went to put my activation code into Iris and it’s giving me this message
• Hi, I am about to get a new laptop. How do I transfer the life long license over? I don’t know what email, or password I used.
• How do I transfer an activation code from one machine to another?
• hi, I just bought a new desktop because of windows 11 can i move my subscription to my new computer ??
• Hi Daniel, in December 2020 I purchased Iris and I appreciate it. My computer needs some upgrading and the computer guy told me that I will lose what I have already installed, which include Iris. Is there a way to get a new link to download Iris again once my computer will be ready ? Many thanks !
• I need to reset the activation code 2022.04.15
• Hi there. I bought a license for Iris back in 2021 and the computer that it was configured on failed. I am trying to install on my laptop but when I get into my account it does not list any license available. I cannot find my original purchase email receipt, though I have the Paypal record of the purchase. 2022.04.19
• Hi I had bought a few years ago a pro code and now its not working anymore. Here is my code hBg5U Thanks Jp – 2022.07.03

E-mail answer

Iris suddenly expired

• This happens when you change your PC or your Windows, macOS or Linux updates in the background and your PC unique identifier changes
• We have an article about how to fix this with the User Panel 🙂
  • https://iristech.co/faq/moving-licenses/
• For more info, you can also see
  • https://iristech.co/faq/iris-suddenly-expired/

Re-install Iris on a new computer

• To re-install Iris on a new PC you need to click move license from the User Panel
• We have an article about this here 🙂
  • https://iristech.co/faq/moving-licenses/

License actions

• Licenses can be moved or reactivated from the User Panel
• Just register with the E-mail that you used for the purchase
• We have an article about this here 🙂
  • https://iristech.co/faq/moving-licenses/
• You can also download an older version of from there:
  • https://iristech.co/faq/finding-older-versions/
• Also, more articles related to the licensing here:
  • https://iristech.co/category/faqs/licensing-faqs/

Using multiple machines

• If you have multiple machines just revoke the code from the User Panel when you are going to switch to a new machine and enter the activation code on the new machine
• For instructions on how to do this see
  • https://iristech.co/faq/moving-licenses/

See also

• https://iristech.co/category/faqs/licensing-faqs/

The post Moving Licenses appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

How to find your old version

• Finding older versions
• https://iristech.co/faq/finding-older-versions/

Answers also

• Re-activating Lifelong for 1 version codes
• Re-activating Lifelong without updates codes
• Activating Iris after I have changed my computer
• Activating old version of Iris again

The post Re-activating Lifelong without updates codes appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

To revoke your license you can register with the email connected to your license in our User Panel here – User Panel.

After you register in Licenses -> Move license -> enter the activation code and it will be revoked.

Then you need to enter the activation code into the new device – see How to activate Iris section.

The post Revoking license appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

When you need to reinstall your device or Iris, or you’ve changed the device you have to revoke your code in order to be able to use it again.

That’s because when you use the code on a certain machine it ‘attaches to it’ and you need to ‘detach’ it so to speak.

You can write to us at contact@iristech.co to do it for you, or you can register in our user panel – see User Panel section for more information.

The post How to move Iris to a different device? appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.

After you pay for Iris you should receive a confirmation email that contains an activation code. Example

You can also find your code by registering into our User Panel with the same E-mail that you bought Iris. See How to find my License

• https://iristech.co/faq/how-to-find-my-license/

Activating the app

You need to enter this code in the app in order to activate it. To do this you can just click the Activate button below the code

If this doesn’t work, see this article:

• https://iristech.co/how-to-install-and-activate-iris/

Where we have pictures and videos how you can do this 🙂

How to install Iris

• Download Iris for your operating system from this link
  • https://iristech.co/install

How to activate Iris

You have to enter that activation code into the program. See here for a visual guide – how to install and activate Iris.

Moving your License

• https://iristech.co/faq/moving-licenses/

Answers also

• How to install and activate Iris
• How to activate Iris
• How do I re-activate it on my computer
• I purchased the Iris Pro. However, it is telling me that it is expired. Could you please help clarify why that is the case and how I can start using it again
• I buyed the Iris Pro Lifelong without updates version. Why I get this Message: Expires in 6 days
• Thank you for your app. Since I purchased Iris Pro I, unfortunately, have not been able to use it – I keep getting the popup that says trial expired… I have deleted and re-downloaded and reinstalled several times. Please help – I’d really like to be able to use this
• I have purchased a monthly subscription and my app states expired
• I have never been able to get Iris to function no matter how many times I read and follow the FAQ, request ownership of my license, uninstall and re-download. It always says trail expired. No option to enter my key. If I click buy, still no option to enter my key. a month I’ve been tinkering with this when I have time. Please help
• and now my app has been disabled ? can you solve this asap? I have paid for the full product
• Iris doesn’t work. I’ve now paid the 14.99 twice. And all it does is go back to the box that says expired.

E-mail answer

• After you purchase Iris you need to enter the activation code into the app
  • You should have E-mail from us after the purchase or you can find your code also from the User Panel
• We have a guide for this here
  • https://iristech.co/faq/how-to-activate-iris/
• Full instruction with images and video here
  • https://iristech.co/how-to-install-and-activate-iris/

The post How to activate Iris? appeared first on 💡👨‍💻 Iris - Software for Eye protection, Health and Productivity 🛌👀.