Application Help FAQs Archives - πŸ’‘πŸ‘¨β€πŸ’» Iris - Software for Eye protection, Health and Productivity πŸ›ŒπŸ‘€ https://iristech.co/category/faqs/iris-faq/application-help-faq/ Fri, 03 Mar 2023 16:39:05 +0000 en-US hourly 1 Where to download Iris from https://iristech.co/faq/where-to-download-iris-from/ Sat, 07 Dec 2019 19:09:59 +0000 https://iristech.co/?post_type=faq&p=27548 Download Iris from our official site only Avoid downloading from other platforms as they might contain malware

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Download Iris from our official site only

Avoid downloading from other platforms as they might contain malware

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Iris flashes on MacOS issue fix https://iristech.co/faq/iris-flashes-on-macos/ Sat, 07 Dec 2019 19:07:35 +0000 https://iristech.co/?post_type=faq&p=27547 In one of the Mac Catalina updates, there were some issues caused by the update that made Iris flash between bright and red If you’re experiencing the issue: check if you have any conflicting programs like flux and uninstall them turn off automatic brightness disable night shift update Catalina again

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In one of the Mac Catalina updates, there were some issues caused by the update that made Iris flash between bright and red

If you’re experiencing the issue:

  • check if you have any conflicting programs like flux and uninstall them
  • turn off automatic brightness
  • disable night shift
  • update Catalina again

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How to stop rest timer notification sounds https://iristech.co/faq/how-to-stop-timer-sounds/ Sat, 07 Dec 2019 18:53:29 +0000 https://iristech.co/?post_type=faq&p=27546 When you have the rest timer enabled you will get audio and visual notifications for upcoming rests If you don’t want to hear the sound notification you can disable them with a hidden feature You can find the hidden feature here

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When you have the rest timer enabled you will get audio and visual notifications for upcoming rests

If you don’t want to hear the sound notification you can disable them with a hidden feature

You can find the hidden feature here

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How to reduce flicker https://iristech.co/faq/how-to-reduce-flicker/ Sat, 07 Dec 2019 18:50:04 +0000 https://iristech.co/?post_type=faq&p=27545 Iris helps you reduce PWM and sub-pixel flicker In order to do that set your built-in monitor brightness to maximum and then adjust from the Iris settings Click here to see how to set up Iris best See our flicker test here

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Iris helps you reduce PWM and sub-pixel flicker

In order to do that set your built-in monitor brightness to maximum and then adjust from the Iris settings

Click here to see how to set up Iris best

See our flicker test here

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Iris mini doesn’t do anything on Android https://iristech.co/faq/iris-mini-doesnt-do-anything-on-android/ Thu, 14 Nov 2019 22:13:03 +0000 https://iristech.co/?post_type=faq&p=25951 If Iris mini effect doesn’t work please go the permissions and give Iris mini: Draw over other apps permission Also, make sure that Iris mini is not paused The screen should look like this Answers also these questions: Hello, by any reason reasently, my iris mini for android doesn’t show any difference no matter if it’s turned on or off ... Read More

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If Iris mini effect doesn’t work please go the permissions and give Iris mini:

  • Draw over other apps permission

Also, make sure that Iris mini is not paused

The screen should look like this


Answers also these questions:

Hello, by any reason reasently, my iris mini for android doesn’t show any difference no matter if it’s turned on or off (it”s not working). I uninstall it and install it again and there was no change. My tablet is Samsung Galaxy tab S, SM T705, android 6.0.1. I like this app and l want to continue using it…

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Using Iris for all Users on a PC https://iristech.co/faq/using-app-for-all-users/ Thu, 14 Nov 2019 21:58:23 +0000 https://iristech.co/?post_type=faq&p=25950 If you have multiple users on the same PC and want all of them to use Iris: Install Iris on every user account (install Iris once for every user) Enter the same activation code (it should work) If for some reason the code doesn’t work on the second user account on the same PC please write to us πŸ™‚ Answers ... Read More

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If you have multiple users on the same PC and want all of them to use Iris:

  • Install Iris on every user account (install Iris once for every user)
  • Enter the same activation code (it should work)

If for some reason the code doesn’t work on the second user account on the same PC please write to us πŸ™‚


Answers also these questions:

Installing Iris on Computer so ALL users benefit. I installed Iris on my computer under my user sign in. There are other users set up on the same computer but when they sign-in on the SAME computer, Iris does NOT work for them. How do I fix this problem? Remember, I am NOT installing it on multiple devices.

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How to hide the taskbar icon? https://iristech.co/faq/how-to-hide-the-taskbar-icon/ Mon, 04 Nov 2019 12:50:33 +0000 https://iristech.co/?post_type=faq&p=23968 Advanced view -> System menu -> Uncheck Hide Taskbar icon on close

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Advanced view -> System menu -> Uncheck Hide Taskbar icon on close

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How to reset settings? https://iristech.co/faq/how-to-reset-settings/ Mon, 04 Nov 2019 12:49:59 +0000 https://iristech.co/?post_type=faq&p=23967 Advanced view -> Settings menu -> Reset settings to default or Reset colors. Or go into the Blue light and Color temperature menus and reset them from there.

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Advanced view -> Settings menu -> Reset settings to default or Reset colors. Or go into the Blue light and Color temperature menus and reset them from there.

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How to use Iris with more than one monitor? https://iristech.co/faq/how-to-use-iris-with-more-than-one-monitor/ Mon, 04 Nov 2019 12:49:38 +0000 https://iristech.co/?post_type=faq&p=23966 If you don’t see any changes on your second monitor go to Advanced view -> Settings menu -> uncheck Use low-level Color API. Then go to Advanced view -> Manage Monitors and you can adjust the settings for each monitor. Check this article for visual guide: “Manage Monitors Page“

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If you don’t see any changes on your second monitor go to Advanced view -> Settings menu -> uncheck Use low-level Color API.

Then go to Advanced view -> Manage Monitors and you can adjust the settings for each monitor.

Check this article for visual guide: “Manage Monitors Page

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How to have Iris start automatically on start-up? https://iristech.co/faq/how-to-have-iris-start-automatically-on-start-up/ Mon, 04 Nov 2019 12:49:24 +0000 https://iristech.co/?post_type=faq&p=23965 Advanced view -> System menu -> Check start Iris startup

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Advanced view -> System menu -> Check start Iris startup

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How to stop timer? https://iristech.co/faq/how-to-stop-timer/ Mon, 04 Nov 2019 12:49:05 +0000 https://iristech.co/?post_type=faq&p=23964 There are two places where you can start/stop the rest timer. In the Simple view at the bottom where it says Timer, you can choose from the fall-down menu off. In Advanced view -> Timer -> Timer type -> choose Off from fall down menu.

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There are two places where you can start/stop the rest timer.

In the Simple view at the bottom where it says Timer, you can choose from the fall-down menu off.

In Advanced view -> Timer -> Timer type -> choose Off from fall down menu.

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Which Iris model is best for me? https://iristech.co/faq/which-iris-model-is-best-for-me/ Mon, 04 Nov 2019 12:42:16 +0000 https://iristech.co/?post_type=faq&p=23911 This solely depends on how much you want to interact with the program and adjust your own settings. If you want to have all the freedom in the world to make your own custom preset and have all the fun and cool Iris features, pick the regular Iris – it comes with a 7-day free trial and you can buy ... Read More

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This solely depends on how much you want to interact with the program and adjust your own settings.

If you want to have all the freedom in the world to make your own custom preset and have all the fun and cool Iris features, pick the regular Iris – it comes with a 7-day free trial and you can buy it after that (see How to buy Iris section).

If you don’t really want to hassle much and just want a couple of pre-made modes install Iris Mini – it’s a minimalistic version of Iris.

Iris Micro is the super small, super-fast, command-line version of Iris, it’s practically invisible.

Iris Vision is a software for the color blind.

For more information about each model refer to What features does Iris have section.

This is answer also to:
Which is the best model for me
What is the difference between models

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What is Iris https://iristech.co/faq/what-is-iris/ Mon, 04 Nov 2019 12:38:07 +0000 https://iristech.co/?post_type=faq&p=23905 Iris is a software for eye protection, health, and productivity in front of digital devices. Read about the creator of Iris here: Creator

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Iris is a software for eye protection, health, and productivity in front of digital devices. Read about the creator of Iris here: Creator

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How to find Your Version https://iristech.co/faq/how-to-find-your-version/ Mon, 04 Nov 2019 10:49:11 +0000 https://iristech.co/?post_type=faq&p=23375 Basic Iris Pro licenses are connected to one version and sometimes you need to use an older version for your code. We also often improve the software by releasing new versions that have resolved issues or added features. Also when you need to report some kind of problem, it’s good to mention what version of Iris you’re using to our ... Read More

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Basic Iris Pro licenses are connected to one version and sometimes you need to use an older version for your code.

We also often improve the software by releasing new versions that have resolved issues or added features.

Also when you need to report some kind of problem, it’s good to mention what version of Iris you’re using to our support team for faster help.

There are a few ways to find out your version.

UI

In the newer versions when you open the program you can see the version number in the lower right corner of the interface.

About menu

When you open the program go to Advanced view, scroll down and find the About menu.

Inside you can see information about your version and our software.

User Panel

You can register in our user panel here: https://iristech.co/custom-code/user-panel/pages/index.php

with the email that is connected to your purchase and license.

Then in Licenses -> My licenses you can see a list of your licenses with information including the version you’re using.

Download older version from here: https://iristech.co/iris-changelog/

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How to add a Location? https://iristech.co/faq/how-to-add-location/ Mon, 04 Nov 2019 10:47:44 +0000 https://iristech.co/?post_type=faq&p=23372 One of the features Iris has is that you can choose Automatic mode and based on your location, the program will determine whether it’s night or day and adjust your settings properly. Some devices, however, don’t have a proper GPS system and thus Iris cannot figure out your exact location. You can manually fix that by entering your coordinates in ... Read More

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One of the features Iris has is that you can choose Automatic mode and based on your location, the program will determine whether it’s night or day and adjust your settings properly.

Some devices, however, don’t have a proper GPS system and thus Iris cannot figure out your exact location.

You can manually fix that by entering your coordinates in the program.

1. Go on Google and type down β€œMy city my country coordinates”.

2. Open the Iris program and go to Advanced view and find the Location menu.

3. When you enter the menu you have to turn the Manual location slider to ON (the manual night duration slider is optional).


4. After the manual location is turned on, enter the coordinates you found on Google into the fields.


5. After that click on the Save and close button in the footer.

How to use the Debug Menu

One of the last menus in Advanced view in Iris is a menu called Debug.


In it you can find a wall of text that represents all the information about your Iris model, version, your device and OS, and all the settings you’re using.

This information is very important when reporting a problem – if you have any troubles with the software you can write to us at contact@iristech.co and it would be great if you could send us at least the first few parts of this Debug text so we have a basic idea of your system and can help you promptly.

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How to cancel a Subscription? https://iristech.co/faq/how-to-cancel-a-subscription/ Mon, 04 Nov 2019 10:46:56 +0000 https://iristech.co/?post_type=faq&p=23371 See this page for tutorial https://iristech.co/faq/how-to-cancel-paypal-subscription/ If you want to cancel your subscription you can go to this page: https://iristech.co/license-unsubscribe/ And follow the instructions. After you click on one of the Unsubscribe buttons You will be redirected to the PayPal login page After you log in you will see a list of active occurring payments and have the choice to ... Read More

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See this page for tutorial

If you want to cancel your subscription you can go to this page:
https://iristech.co/license-unsubscribe/
And follow the instructions.

After you click on one of the Unsubscribe buttons

You will be redirected to the PayPal login page

After you log in you will see a list of active occurring payments and have the choice to stop them.

NB! If you do not cancel your subscription this way the payments will continue even if you uninstall the program.

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Is there a way for my Iris to turn on automatically at startup? https://iristech.co/faq/is-there-a-way-for-my-iris-to-turn-on-automatically-at-startup/ Mon, 04 Nov 2019 10:46:18 +0000 https://iristech.co/?post_type=faq&p=23370 Iris has an option in the settings that allows it to start on startup If you want to turn it on: Advanced settings -> System -> Start Iris on Startup You can see a step by step here: https://iristech.co/system-page-help/

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Iris has an option in the settings that allows it to start on startup

If you want to turn it on:
Advanced settings -> System -> Start Iris on Startup

You can see a step by step here:
https://iristech.co/system-page-help/

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My cursor is blue on Windows. Why? https://iristech.co/faq/my-cursor-is-blue-on-windows-why-2/ Mon, 04 Nov 2019 10:45:37 +0000 https://iristech.co/?post_type=faq&p=23368 This happens when your video card displays use a β€œHardware cursor”. You can fix this by selecting β€œUse software mouse cursor” in Iris.

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This happens when your video card displays use a β€œHardware cursor”.
You can fix this by selecting β€œUse software mouse cursor” in Iris.

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Plenty of things already change the brightness of my screen. Why is Iris different? https://iristech.co/faq/plenty-of-things-already-change-the-brightness-of-my-screen-why-is-iris-different/ Mon, 04 Nov 2019 10:45:14 +0000 https://iristech.co/?post_type=faq&p=23367 Iris changes the color temperature of your display. Natural light is more blue, while most artificial light (including candlelight) is warmer. Incandescent bulbs, which we’re all used to, become more red in tone when you dim them. But newer LEDs and CFLs don’t – this includes the backlight on your monitor. If you’re a photographer, you’ve probably dealt with this, ... Read More

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Iris changes the color temperature of your display.

Natural light is more blue, while most artificial light (including candlelight) is warmer. Incandescent bulbs, which we’re all used to, become more red in tone when you dim them.

But newer LEDs and CFLs don’t – this includes the backlight on your monitor. If you’re a photographer, you’ve probably dealt with this, since pictures taken inside at night are always much more brown than photos outside.

Iris also changes your display brightness in an innovative way without PWM flickering.

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How to activate Iris Mini Pro? https://iristech.co/faq/how-to-activate-iris-mini-pro/ Mon, 04 Nov 2019 10:43:29 +0000 https://iristech.co/?post_type=faq&p=23363 You can use this code to activate Iris mini Pro This is a short article on how to do it: https://iristech.co/how-to-install-and-activate-iris-mini/

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You can use this code to activate Iris mini Pro

This is a short article on how to do it:
https://iristech.co/how-to-install-and-activate-iris-mini/

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How to activate Iris Pro? https://iristech.co/faq/how-to-activate-iris-pro/ Mon, 04 Nov 2019 10:43:11 +0000 https://iristech.co/?post_type=faq&p=23362 You can use your code to activate Iris This is a short activation video, that you can watch, on how to do it: https://www.youtube.com/watch?v=Bo_Xt148bkg&index=16&list=PLYgsC6pUhQFpDMsoxDQQgZYaikOFzevw6 And this is an article explaining the process that you can also check: How to install and activate Iris? If the logo in your Iris program is green and it doesn’t say Expired/ Expires in at ... Read More

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You can use your code to activate Iris

This is a short activation video, that you can watch, on how to do it:
https://www.youtube.com/watch?v=Bo_Xt148bkg&index=16&list=PLYgsC6pUhQFpDMsoxDQQgZYaikOFzevw6

And this is an article explaining the process that you can also check: How to install and activate Iris?

If the logo in your Iris program is green and it doesn’t say Expired/ Expires in at the top-left corner then that means you’ve already activated

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How do I know if Iris is Installed? https://iristech.co/faq/how-do-i-know-if-iris-is-installed/ Wed, 23 Oct 2019 20:26:37 +0000 https://iristech.co/?post_type=faq&p=14667 The screen should be a little more orange during the day and a lot more orange during the night. You should also have a Desktop and tray icon on your PC. The tray icon looks like this And when you right-click it opens a menu    

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The screen should be a little more orange during the day and a lot more orange during the night.

You should also have a Desktop and tray icon on your PC. The tray icon looks like this

And when you right-click it opens a menu

 

 

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How Do I Install Iris? https://iristech.co/faq/how-do-i-install-iris/ Wed, 23 Oct 2019 20:23:42 +0000 https://iristech.co/?post_type=faq&p=14664 You can install Iris from the homepage by clicking Download or directly from this link https://iristech.co/install/ When you scroll down you will also see install instructions with images to help you install Iris.

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You can install Iris from the homepage by clicking Download or directly from this link

https://iristech.co/install/

When you scroll down you will also see install instructions with images to help you install Iris.

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I’m not too computer saavy… Is iris hard to set up? Will I easily understand how to use it? https://iristech.co/faq/im-not-too-computer-saavy-is-iris-hard-to-set-up-will-i-easily-understand-how-to-use-it/ Wed, 23 Oct 2019 20:23:10 +0000 https://iristech.co/?post_type=faq&p=14663 Iris works automatically by default so you don’t need anything to start to use it. The only problem may be the activation and entering of the activation code. I wrote a detailed article with pictures and video here https://iristech.co/how-to-install-and-activate-iris Basically, after payment, you get an activation code and you just need to enter it into the program and click activate. ... Read More

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Iris works automatically by default so you don’t need anything to start to use it.

The only problem may be the activation and entering of the activation code.

I wrote a detailed article with pictures and video here

https://iristech.co/how-to-install-and-activate-iris

Basically, after payment, you get an activation code and you just need to enter it into the program and click activate.

I’m trying to make this even easier.

Maybe someone can help you with this and after this, it will work automatically and you don’t need any specific knowledge.

If you have any problems you can write to me at daniel@iristech.co

It may take me a couple of days to respond because I get a lot of e-mails but I do read and answer everything.

If it doesn’t work or you have anyΒ problem which we can’t solve I will refund you πŸ™‚

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I need to install my Iris Pro on my iPhone https://iristech.co/faq/i-need-to-install-my-iris-pro-on-my-iphone/ Wed, 23 Oct 2019 20:22:40 +0000 https://iristech.co/?post_type=faq&p=14662 You can do this from here https://iristech.co/iris-ios but Iris for iOS may be a little tricky to install. I am working hard to improve this. Otherwise, Iris for Macbook and macOS should work great. If you only own iPhone and are not happy or need refundΒ write to me at daniel@iristech.co  

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You can do this from here

https://iristech.co/iris-ios

but Iris for iOS may be a little tricky to install. I am working hard to improve this.

Otherwise, Iris for Macbook and macOS should work great.

If you only own iPhone and are not happy or need refundΒ write to me at daniel@iristech.co

 

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I am using Windows 10. Considering switching to Firefox. If I do that after installing Iris, will there be a problem? https://iristech.co/faq/i-am-using-windows-10-considering-switching-to-firefox-if-i-do-that-after-installing-iris-will-there-be-a-problem/ Wed, 23 Oct 2019 20:21:18 +0000 https://iristech.co/?post_type=faq&p=14661 No, Iris is software that doesn’t depend on any browser. It doesn’t matter if you use Chrome or Firefox or something else. Iris works by changing the colors of the screen and this doesn’t depend on the browser. Maybe if you change yourΒ hard disk or processor or LAN card or basically your computer you need to move your license from ... Read More

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No, Iris is software that doesn’t depend on any browser.

It doesn’t matter if you use Chrome or Firefox or something else.

Iris works by changing the colors of the screen and this doesn’t depend on the browser.

Maybe if you change yourΒ hard disk or processor or LAN card or basically your computer you need to move your license from here:

https://iristech.co/license-revoke/

But in your case, everything should be fine πŸ™‚

The post I am using Windows 10. Considering switching to Firefox. If I do that after installing Iris, will there be a problem? appeared first on πŸ’‘πŸ‘¨β€πŸ’» Iris - Software for Eye protection, Health and Productivity πŸ›ŒπŸ‘€.

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I just purchased Pro on my Macbook and I’m wondering if i can use the App on my iPhone as well? https://iristech.co/faq/i-just-purchased-pro-on-my-macbook-and-im-wondering-if-i-can-use-the-app-on-my-iphone-as-well/ Wed, 23 Oct 2019 20:18:49 +0000 https://iristech.co/?post_type=faq&p=14659 Yes, you can but Iris for iOS may be a little tricky for install. See this page for more information on how to install Iris on iOS https://iristech.co/iris-ios/  

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  • Yes, you can but Iris for iOS may be a little tricky for install.
  • See this page for more information on how to install Iris on iOS
  •  

    The post I just purchased Pro on my Macbook and I’m wondering if i can use the App on my iPhone as well? appeared first on πŸ’‘πŸ‘¨β€πŸ’» Iris - Software for Eye protection, Health and Productivity πŸ›ŒπŸ‘€.

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    How Iris Advanced Settings work? https://iristech.co/faq/how-iris-advanced-settings-work/ Wed, 23 Oct 2019 18:55:09 +0000 https://iristech.co/?post_type=faq&p=14640 TODO

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    TODO

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    Iris timer stays at 0 sec until work and what to do? https://iristech.co/faq/iris-timer-stays-at-0-sec-until-work-and-what-to-do/ Wed, 23 Oct 2019 18:54:30 +0000 https://iristech.co/?post_type=faq&p=14639 Sometimes I have noticed that Windows OS is bugging the timer events and Iris timer stops to work. It stays at 0 sec until work. I tried really hard to find the issue, but it happens when you lock and unlock your PC a lot without restart. If this is the case try to restart your PC and Iris timer ... Read More

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    Sometimes I have noticed that Windows OS is bugging the timer events and Iris timer stops to work.

    It stays at 0 sec until work.

    I tried really hard to find the issue, but it happens when you lock and unlock your PC a lot without restart.

    If this is the case try to restart your PC and Iris timer should start to work fine again.

    The post Iris timer stays at 0 sec until work and what to do? appeared first on πŸ’‘πŸ‘¨β€πŸ’» Iris - Software for Eye protection, Health and Productivity πŸ›ŒπŸ‘€.

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    How to start your own business with Iris https://iristech.co/faq/how-to-start-your-own-business-with-iris/ Wed, 23 Oct 2019 18:11:56 +0000 https://iristech.co/?post_type=faq&p=14634 TODO

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    TODO

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    My cursor is blue on Windows. Why? https://iristech.co/my-cursor-is-blue-on-windows-why/ https://iristech.co/my-cursor-is-blue-on-windows-why/#respond Fri, 01 Apr 2016 16:39:45 +0000 https://iristech.co/?p=33946 This happens when your video card displays uses a “Hardware cursor”. You can fix this by selecting “Use software mouse cursor” in Iris.

    The post My cursor is blue on Windows. Why? appeared first on πŸ’‘πŸ‘¨β€πŸ’» Iris - Software for Eye protection, Health and Productivity πŸ›ŒπŸ‘€.

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    This happens when your video card displays uses a “Hardware cursor”.
    You can fix this by selecting “Use software mouse cursor” in Iris.

    use-software-mouse-cursor

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    Plenty of things already change the brightness of my screen. Why Iris is different? https://iristech.co/faq/test-faq-2/ Fri, 01 Apr 2016 16:39:23 +0000 https://iristech.co/?post_type=faq&p=860 Iris changes the color temperature of your display. Natural light is more blue, while most artificial light (including candlelight) is warmer. Incandescent bulbs, which we’re all used to, become more red in tone when you dim them. But newer LEDs and CFLs don’t – this includes the backlight on your monitor. If you’re a photographer, you’ve probably dealt with this, ... Read More

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    Iris changes the color temperature of your display. Natural light is more blue, while most artificial light (including candlelight) is warmer. Incandescent bulbs, which we’re all used to, become more red in tone when you dim them. But newer LEDs and CFLs don’t – this includes the backlight on your monitor. If you’re a photographer, you’ve probably dealt with this, since pictures taken inside at night are always much more brown than photos outside.

    Iris also changes your display brightness in innovative way without PWM flickering.

    The post Plenty of things already change the brightness of my screen. Why Iris is different? appeared first on πŸ’‘πŸ‘¨β€πŸ’» Iris - Software for Eye protection, Health and Productivity πŸ›ŒπŸ‘€.

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