Comments on: How to install and activate Iris mini

By: Daniel Georgiev (CEO)

Daniel Georgiev (CEO) — Wed, 20 Jan 2021 09:22:19 +0000

In reply to Rufus.

see this
https://iristech.co/faq/moving-licenses/

By: Rufus

Rufus — Sat, 09 Jan 2021 21:53:51 +0000

I paid for the Pro version. I recently changed my motherboard and now I get the message “You have already used this code on another machine”. Does my activation code become obsolete when I change Motherboards?

By: Valentina Aleksandrova

Valentina Aleksandrova — Thu, 16 Jan 2020 19:55:43 +0000

In reply to Robert.

Hi Robert,
Write to us contact@iristech.co with a screenshot

By: Robert

Robert — Thu, 16 Jan 2020 13:48:25 +0000

I just purchased Iris Pro Mini and received my activation code. After installing and typing in the activation code, I receive a large box that begins “Invalid Response. Proxy requires authentification

By: Valentina Aleksandrova

Valentina Aleksandrova — Mon, 21 Oct 2019 15:42:15 +0000

In reply to Kalliopi.

Hi Kalliopi,
Code are case sensitive so make sure the correct letters are capitalised and there are no empty spaces before or after the code
If the issue continues write to us at contact@iristech.co

By: Kalliopi

Kalliopi — Sun, 20 Oct 2019 08:06:22 +0000

Hi Daniel,

I had Iris free and I just bought Iris mini and when I put the activation code, I get a message that says “there is no such activation code” so I’m stuck with Iris free.

How should I do it?

Kind regards
Kalliopi

By: Iris (Team Member)

Iris (Team Member) — Wed, 17 Apr 2019 20:51:37 +0000

In reply to Charles.

Hi Charles,
Can you tell me if you get some kind of error or what steps I should go through to reproduce this so I can help? 🙂

You can also send us an e-mail at contact@iristech.co and you can give more details there so our team can help

By: Charles

Charles — Wed, 17 Apr 2019 00:37:24 +0000

Hi I downloaded Iris Mini but it doesn’t open on my computer

By: Iris (Team Member)

Iris (Team Member) — Sat, 16 Feb 2019 23:00:51 +0000

In reply to Amy.

You can use your code to activate Iris mini Pro 🙂

This is a short article on how to do it:
https://iristech.co/how-to-install-and-activate-iris-mini/

P.S.:
I am also sending you a mail now with your code so you can use it 🙂

By: Amy

Amy — Sat, 16 Feb 2019 15:37:14 +0000

I bought the pro and now I can see my options, but they are all light gray and I can’t change anything on them. Any ideas?

By: Daniel Georgiev

Daniel Georgiev — Sat, 09 Feb 2019 10:56:25 +0000

In reply to Virginia Cuny.

Yes sorry the tutorial was outdated a lot

I added new install instructions text, images and gifs here 🙂

I also made you a new installation and activation video which you can see here:
https://youtu.be/rReNjNAlfqU

Thank you very much for supporting our product 🙂

Daniel
CEO Iris

By: Virginia Cuny

Virginia Cuny — Sat, 09 Feb 2019 03:10:54 +0000

I paid my money (CC). Then comes instructions how to uninstall? What is going
on. How do I get my licsense? I just want to run program. Happy with what ever I
I get.
Don’t really know what you wanted here.
1 (916) 487.1774