Comments on: Footer https://iristech.co/footer-help/ Thu, 13 Feb 2020 19:34:09 +0000 hourly 1 By: Valentina Aleksandrova https://iristech.co/footer-help/#comment-1276 Thu, 13 Feb 2020 19:34:09 +0000 https://iristech.co/?p=1256#comment-1276 In reply to trish.

I’ve resent your email once again to both emails you’ve registered with
If you’re still not being able to receive it you should check your email settings

]]>
By: trish https://iristech.co/footer-help/#comment-1275 Thu, 13 Feb 2020 18:29:23 +0000 https://iristech.co/?p=1256#comment-1275 alternatively please send it to the email that i am registering this comment as. this is an insane amount of time to devote to this.

]]>
By: trish https://iristech.co/footer-help/#comment-1274 Thu, 13 Feb 2020 18:28:10 +0000 https://iristech.co/?p=1256#comment-1274 In reply to Valentina Aleksandrova.

i have checked my spam filter. please resend the email.

]]>
By: Valentina Aleksandrova https://iristech.co/footer-help/#comment-1273 Thu, 13 Feb 2020 16:57:15 +0000 https://iristech.co/?p=1256#comment-1273 In reply to trish.

Hi Trish,
I sent you an email with your code to this email address that you’ve commented here with:
tmur***@leoadaly.com
We receive and send emails on our support email contact@iristech.co
Please check your spam folder for the email I sent you and check if you’ve sent your emails to our correct email address

]]>
By: trish https://iristech.co/footer-help/#comment-1272 Thu, 13 Feb 2020 15:28:17 +0000 https://iristech.co/?p=1256#comment-1272 In reply to Valentina Aleksandrova.

I have receipt of 5 emails that I have sent. There is no email whatsoever from your company with an activation code? What is the email address that your email is coming from??????

What are the instructions to transfer this lifetime membership? I do not have time while I am at my job to do this every single day!!!!!!!

]]>
By: Valentina Aleksandrova https://iristech.co/footer-help/#comment-1267 Wed, 12 Feb 2020 21:07:14 +0000 https://iristech.co/?p=1256#comment-1267 In reply to TRISH.

Hi Trish,
We haven’t received any messages from your email address that you’ve posted with
Nonetheless, I’ve sent you an email with your activation code

]]>
By: TRISH https://iristech.co/footer-help/#comment-1266 Wed, 12 Feb 2020 20:07:12 +0000 https://iristech.co/?p=1256#comment-1266 My computer died and I have sent your email 5 messages this week. HOW DO I GET MY LIFETIME SUBSCRIPTION INSTALLED ON MY NEW COMPUTER?????????????????????????????

]]>
By: Valentina Aleksandrova https://iristech.co/footer-help/#comment-1261 Sun, 09 Feb 2020 19:02:54 +0000 https://iristech.co/?p=1256#comment-1261 In reply to Yasi.

Hi Yasi,
This sounds like a conflict with a similar program – if you have another instance of Iris, flux, night shift, night light, automatic brightness, etc disable or uninstall them
And if you’re on MacOS you need to update to the latest OS version and update your drivers

]]>
By: Yasi https://iristech.co/footer-help/#comment-1250 Sat, 01 Feb 2020 02:54:25 +0000 https://iristech.co/?p=1256#comment-1250 Hi i just bought pro Iris but it keeps glitching and the screen keeps switching from yellow to pink ish and text boxes are highlighted. How do i fix this. I did not have this problem with the free trial version.

]]>
By: Valentina Aleksandrova https://iristech.co/footer-help/#comment-824 Wed, 04 Sep 2019 08:49:30 +0000 https://iristech.co/?p=1256#comment-824 In reply to Jiang.

Hi Jiang,
See this tutorial:
https://iristech.co/how-to-install-and-activate-iris/

]]>
By: Jiang https://iristech.co/footer-help/#comment-823 Tue, 03 Sep 2019 12:04:38 +0000 https://iristech.co/?p=1256#comment-823 Unable to activate

]]>
By: Valentina Aleksandrova https://iristech.co/footer-help/#comment-818 Mon, 02 Sep 2019 09:37:06 +0000 https://iristech.co/?p=1256#comment-818 In reply to battocchio.

Bonjour, je me souviens avoir répondu à votre courrier électronique à ce sujet et je crois avoir résolu le problème. J’espère que tout va bien 🙂

]]>
By: battocchio https://iristech.co/footer-help/#comment-814 Sat, 31 Aug 2019 21:31:50 +0000 https://iristech.co/?p=1256#comment-814 In reply to Valentina Aleksandrova.

je n’ai plus ce code qui était valide jusqu’au 21/08 et comme je devais être activé pour 1 an j’ai supprimé le mail de giveaway il devait ressembler à giveaway-iris ou quelque chose comme ça

]]>
By: Valentina Aleksandrova https://iristech.co/footer-help/#comment-812 Fri, 30 Aug 2019 15:52:39 +0000 https://iristech.co/?p=1256#comment-812 In reply to battocchio.

Bonjour, avez-vous essayé de saisir à nouveau le code d’activation? Si le problème persiste, écrivez-nous à contact@iristech.co avec les détails afin que nous puissions vous aider.

]]>
By: battocchio https://iristech.co/footer-help/#comment-811 Fri, 30 Aug 2019 12:46:22 +0000 https://iristech.co/?p=1256#comment-811 J’ai reçu un code activation 1 an via giveaway le 21/08/2019 et ce jour je suis désactivé pour license expirée????

]]>
By: Valentina Aleksandrova https://iristech.co/footer-help/#comment-782 Fri, 16 Aug 2019 21:47:30 +0000 https://iristech.co/?p=1256#comment-782 In reply to Amy W.

Hi Amy,
The spells are only for the hidden features
You can read about them here:
https://iristech.co/iris-hidden-features

]]>
By: Amy W https://iristech.co/footer-help/#comment-778 Thu, 15 Aug 2019 14:35:23 +0000 https://iristech.co/?p=1256#comment-778 The advanced section is asking for my “spell” to open it. Help?

]]>
By: Iris (Team Member) https://iristech.co/footer-help/#comment-699 Tue, 18 Jun 2019 10:22:41 +0000 https://iristech.co/?p=1256#comment-699 In reply to Ron.

Hi Ron,
Do you mean monitor screens or the different settings you can find in Iris?

Valentina
Customer Communications Manager and Lead Marketing Specialist
Iris Technologies Ltd.

]]>
By: Iris (Team Member) https://iristech.co/footer-help/#comment-698 Tue, 18 Jun 2019 10:21:44 +0000 https://iristech.co/?p=1256#comment-698 In reply to Ginny.

Hi Ginny,
If you haven’t contacted us yet write to us at contact@iristech.co with the e-mail you registered with and a detailed explanation of your problem
We’re going to fix it 🙂

Valentina
Customer Communications Manager and Lead Marketing Specialist
Iris Technologies Ltd.

]]>
By: Ginny https://iristech.co/footer-help/#comment-696 Sat, 15 Jun 2019 22:21:28 +0000 https://iristech.co/?p=1256#comment-696 I thought I signed up for my mother, but her computer doesn’t show it’s on. It was under my account which I have, also, but hers isn’t registered. Please email me, not my mother

]]>
By: Iris (Team Member) https://iristech.co/footer-help/#comment-556 Fri, 15 Mar 2019 22:26:25 +0000 https://iristech.co/?p=1256#comment-556 In reply to Nicole.

Iris for iOS is currently free and can be found here:
https://iristech.co/iris-ios

You can get a license for your computer from here (one license can be used on 1 computer):
https://iristech.co/buy-iris

Yes, Iris works on multiple monitors

]]>
By: Nicole https://iristech.co/footer-help/#comment-551 Mon, 11 Mar 2019 14:48:27 +0000 https://iristech.co/?p=1256#comment-551 Do I need to buy a new license for each device (IPAD, iphone, 2 computers) that I want to use this on? If I have 2 monitors, will the software work on both monitors at the same time?

]]>
By: Iris (Team Member) https://iristech.co/footer-help/#comment-501 Mon, 11 Feb 2019 13:39:48 +0000 https://iristech.co/?p=1256#comment-501 In reply to Linda Foster.

You can get the ebook by clicking the send in messenger button but you can also get the ebook here 🙂
https://iristech.co/custom-code/email-marketing/templates/web-version/ebook_14_tips.html

]]>
By: Linda Foster https://iristech.co/footer-help/#comment-492 Sun, 10 Feb 2019 18:08:06 +0000 https://iristech.co/?p=1256#comment-492 On the free e-book popup, there is only one option to click, and that’s “no thanks.” How can I get your free e-book?
Thanks!

]]>
By: Iris (Team Member) https://iristech.co/footer-help/#comment-471 Mon, 04 Feb 2019 06:56:33 +0000 https://iristech.co/?p=1256#comment-471 In reply to Karen Boland.

You don’t have to uninstall Iris Pro but you shouldn’t run them at the same time as they conflict with each other

Only one Iris version should be activate at a time

]]>
By: Karen Boland https://iristech.co/footer-help/#comment-464 Mon, 04 Feb 2019 01:32:37 +0000 https://iristech.co/?p=1256#comment-464 I cannot open Iris mini after paying and downloading, do I need to uninstall Iris Pro for from the free trial in order to do so, and how do I do this?

]]>
By: Ron https://iristech.co/footer-help/#comment-463 Mon, 04 Feb 2019 00:28:48 +0000 https://iristech.co/?p=1256#comment-463 Is there a quick & easy way to change screens?

]]>
By: Iris (Team Member) https://iristech.co/footer-help/#comment-390 Sat, 12 Jan 2019 12:38:28 +0000 https://iristech.co/?p=1256#comment-390 In reply to Elena Zheglova.

It is almost all the way down above language and below settings. If you can’t still can’t find it can you open up the Features Menu (again in the advanced settings) and try enabling the menu from there
We also have a guide on inviting friends here, you check it out 🙂
https://iristech.co/how-to-invite-friends-and-use-iris-for-free
On another note, it’s possible that you are using an older version of Iris. Can you try getting the latest from here and trying again?
https://iristech.co/install
Sorry for the trouble, we’ll try to fix this together and make this simpler in the future 🙂

]]>
By: Elena Zheglova https://iristech.co/footer-help/#comment-389 Sat, 12 Jan 2019 10:38:51 +0000 https://iristech.co/?p=1256#comment-389 I don’t find the ‘ invite friend’ option in the advanced settings.

]]>
By: Iris (Team Member) https://iristech.co/footer-help/#comment-370 Thu, 03 Jan 2019 20:29:00 +0000 https://iristech.co/?p=1256#comment-370 In reply to saki.

Both the lifetime license and the lifetime + all future updates can be found here:
https://iristech.co/buy-iris/

]]>
By: saki https://iristech.co/footer-help/#comment-368 Thu, 03 Jan 2019 15:01:20 +0000 https://iristech.co/?p=1256#comment-368 need a licence code for lifetime

]]>
By: Iris (Team Member) https://iristech.co/footer-help/#comment-350 Tue, 25 Dec 2018 19:17:29 +0000 https://iristech.co/?p=1256#comment-350 In reply to Trish C..

Sent you a follow up mail 🙂 We’re going to fix this, no worries

]]>
By: Trish C. https://iristech.co/footer-help/#comment-345 Tue, 25 Dec 2018 02:16:09 +0000 https://iristech.co/?p=1256#comment-345 The free trial is not working 🙁

]]>
By: Iris (Team Member) https://iristech.co/footer-help/#comment-259 Thu, 22 Nov 2018 18:44:23 +0000 https://iristech.co/?p=1256#comment-259 In reply to Iris Yang.

If you haven’t messaged us already, you can do it over at contact@iristech.co and there our team will help you find your code 🙂

]]>
By: Iris Yang https://iristech.co/footer-help/#comment-257 Tue, 20 Nov 2018 02:05:58 +0000 https://iristech.co/?p=1256#comment-257 I forgot my License Number. Please help me. Thank you.

]]>